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Site Last Updated 1/5/2009

Frequently Asked Questions

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Interfaces Category

 

How will the Statewide Fingerprint Imaging System (SFIS) and MEDS systems interface with C-IV? There is no planned interface for C-IV with SFIS. However, C-IV will be able to search for and obtain CIN numbers from the Statewide Client Index, eliminating the need to do this through the SFIS system. Additionally, C-IV will interface with MEDS, updloading information on a nightly basis and returning MEDS alerts that will be accessed and viewed online by the worker.

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How and where does the C-IV System search for customers? Does it cross reference MEDS? The C-IV System searches within its own data for customers. Data that will have been converted from legacy systems will be available depending on the details of the data conversion process. C-IV will not automatically search MEDS. Workers will continue to research customers on MEDS separately.

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Will C-IV display cases assigned to Child Welfare Services? If a case is handled soley by Child Welfare Services, C-IV will not contain any information regarding these cases. However, C-IV will include Foster Care cases handled by the county. If this case is also assigned to Child Welfare Services, then C-IV may include some basic information on the CWS case (for example, the social worker's name).

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Will the system interface with the EASC (State Regulations)? No, these regulations will not be connected to or included in C-IV. You will still be able to access it through whatever means you use now.

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Will we use our existing email programs? The C-IV Counties will continue to use their current email programs. When appointments are set up in C-IV, an email will be sent to the appropriate worker to add to the calendar in their email program.

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Will the counties still use FSOLIS (Food Stamp Online System) for Food Stamps? The FSOLIS system will be replaced by Statewide EBT during the next year. C-IV will interface with EBT.

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What is your plan to integrate into existing county networks? The C-IV project team is in the midst of assessing current technical environments within the counties in order to determine which products to integrate with the C-IV system. Some products will be replaced by the C-IV system itself. There is a plan in place which will allow county individuals to test the system in a lab located in Sacramento. This test environment will allow county individuals to be sure county network integrations have been successful.

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How much access will social workers have to the C-IV integration? Each county will decide C-IV access levels granted to social service workers.

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Does C-IV include Cash Assistance Program for Immigrants (CAPI) and General Assistance (GA)? CAPI will be issued using the C-IV system. GA is out of scope for C-IV. The rationale behind this decision was that since the program is fully county funded the state would not pay for its automation. The issue of how the counties will handle the GA payments is still being determined.

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Will the system be compatible with the Medi-Cal Eligibility Data System (MEDS) system? Yes, C-IV will have an interface with MEDS. The Counties will have the same type of access to MEDS as they do today, (on-line, batch) with the potential to receive electronic alerts from the MEDS system.

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Is the C-IV system going to interface with an address verification system? Address verification software will be incorporated within the C-IV system, so an interface will not be required.

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Will the C-IV system interface with the Riverside On-line Administrative Services Information System (OASIS)? C-IV will interface with the OASIS system in Riverside. Vendor payment information will be exchanged between the two (2) systems.

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Will vendors (collaborators) contracts be accessible for view in the new C-IV system and to what extent? No, contracts will not be contained in the C-IV System.

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Will C-IV take over Child Welfare Services (CWS)/Case Management System (CMS)? No. C-IV will interface with CWS/CMS. C-IV will receive information regarding foster care placements (mainly SOC158 type of information) via a daily batch one-way interface (from CWS/CMS to C-IV). CWS/CMS interface will alert the appropriate C-IV worker that data has been changed on CWS/CMS (C-IV data will not be overwritten by the new CWS/CMS data). It will be up to the worker to enter the appropriate data that he/she wants to keep in C-IV.

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Will C-IV interface with the WDTIP System? C-IV will interface with the WDTIP System.

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Will C-IV interface with L.A.'s LEADER system? C-IV will not interface with L.A.'s LEADER System.

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