If
a program has less than 30 employees in an
office, will at least one C-IV Coach be trained in each office?
Yes, at least once C-IV Coach will be trained in each office.
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I
understand the system was designed for a worker
with six months experience. Does that mean that a worker with
less than six months experience will not receive training?
All C-IV users will be trained how to operate the C-IV System,
regardless of their tenure with the county. Each county will work
with their new hires to develop the program, procedure and policy
knowledge that is essential to independently performing their
jobs. Each county will also determine when it is appropriate for
new staff to use the C-IV System on their own.
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Will
there be help available on everypage of the
system? Yes, it is planned that there
will be one online help page for every page in the C-IV System.
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What
training will be available?
The C-IV training program will provide the user community with
the necessary skills to effectively navigate the C-IV system.
Please see the Training page of this
website for more information.
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What
type and how much training will staff receive?
The amount and specific type of training will be associated
with staff's C-IV role. The goal is to provide training that relates
to staffs' specific C-IV tasks.
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How
long prior to release will training be provided?
It is our goal to complete training for each user no more than
four weeks prior to each release.
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How
will county Training be impacted with C-IV?
The county Training Department, will not conduct the new system
training at first, but what about the future? The initial
premise is that the counties will assume the responsibility for
training after each release. A plan for transitioning C-IV training
materials and capabilities to the county training departments
is included in the training analysis effort. A network of staff
develoment experts from each county is working through the training
transition approach.
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Will
trainers have to train staff on how to use computers?
C-IV is going to provide basic Internet / Intranet Navigation
Skills training to staff identified as needing such a course.
Staff will complete a survey during the C-IV Demonstrations this
summer (2002) that will help identify the appropriate Students
for the course.
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What
will C-IV Coaches do? There are approximately
440 C-IV Coaches that will assist county staff with the transition
to the C-IV System. The C-IV Coaches will:
-
Distribute
information from the C-IV Project to their co-workers
-
Attend
training prior to the rest of the staff
-
Answer
simple C-IV related questions and refer staff to the appropriate
resources for more involved questions
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Would
it
be possible to make C-IV training specific to a user's role?
It is good to know the overall function of the System but it
would be nice to be trained on our program as well (Foster Care).
Training will be provided to enable the user to perform
their specific job using the C-IV system. Foster Care
staff will receive training on eligibility pages which will
include Foster Care specific pages.
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Disclaimers
of Warranties. The content and information provided by this website
does not represent the official statements or views of C-IV or
the contractors providing services to C-IV. Your access to and
use of the website, the content and other information are provided
"as is" without warranties of any kind. To view the
full agreement governing your use of this website click the link
below.
Terms
of Use Agreement
